K-12 SaaS Support Analyst Job at Public Consulting Group, Boston, MA

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  • Public Consulting Group
  • Boston, MA

Job Description

A leading public sector solutions firm is seeking a Support Desk Agent in Boston, Massachusetts. This role involves managing customer support requests in a fast-paced environment, primarily using the Zendesk platform. Candidates should have 3+ years in SaaS support, exceptional communication skills, and a focus on K12 education software. Compensation ranges from $55,500 to $68,400, with competitive benefits.

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