Job Description
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role - The copywriter carries out the quality control and description of each product that our VIP sellers want us to store and sell for them.
What you will do - Quality Control (25%)
- Pick up the items to be processed in the areas provided for this task and in compliance with the FIFO rules
- Scan the product labels and save them in the system
- To ensure the quality control of the items and if necessary to make the products ready for the transaction (cleaning, point...) by respecting the standards
- Seal the articles after each control to certify their passage by our workshop
- Description (25%)
- Write the items description (composition, defects, measures...) in accordance with the appropriate VC & textile wording
- Identify items that do not conform to the quality criteria of the catalog and reject the item in physical and electronic form
- Inform the photo studio of any details that require special attention during the photo shooting
- Organize the stock of the containers in the areas reserved for this effect and in the respect of the rules of FIFO
- Review customer feedback
- Make picking requests on all items that need it
- Write an answer to each request and update the file
- Make requests for more photos when necessary (different color than the description...)
- Administrative (50%)
- Manage the cohesion between the different flows and ensure that the products are put online
- Checking with the KAM the rejections in an administrative way, and orienting the customer
- Relistings control (linked to a process error)
- Can handle several other missions such as Quality control of C2C products, Returns
Who you are - Excellent editorial skills and a historical knowledge of fashion
- Expertise in textiles (measuring, material detection, etc.)
- Organizational skills
- Autonomous and adaptable
- Collaborative spirit
$24 - $26 an hour
What we offer
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growthCompetitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
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