Job Description

About the job

Paladin is revolutionizing public safety with autonomous drone technology. Our mission? To be on the frontline of emergencies within 90 seconds. When someone dials 911, our drones take flight, providing first responders with a real-time overhead view of the situation, amplifying their situational awareness and hastening response times. Leveraging LTE for unlimited range and control, our drones currently answer the call of duty over 250 times each week across multiple cities. Our vision is ambitious: within the next decade, our technology will be an essential tool for first responders in every city worldwide. As a tight-knit, passionate, and forward-thinking team, we are committed to pushing the boundaries of UAS tech and making a monumental difference in a rapidly advancing domain.

Role Summary

We are seeking a proactive UAS Demo Pilot to join our dynamic team in Charlotte, NC. If you are highly responsive, consistent, experienced remote pilot, and a strong communicator, we want you to be a part of our growing organization. As a crucial team member, you will play a pivotal role in ensuring Paladin's proprietary drones are always ready for deployment and client-facing demonstrations. Upon hire, the UAV operator will be required to temporarily relocate to Houston, TX for training (~1-2 months). Join us and become an integral part of Paladin's journey to growth and impact in the UAS industry.

Key Responsibilities

• Inventory Management: Maintain a sufficient inventory of Paladin's proprietary equipment, ensuring they are prepared for deployment at all times.
• Product Demonstrations: Conduct remote product demonstrations that effectively highlight the distinctive advantages of Paladin's technology to potential clients.
• Technical Expertise: Acquire an in-depth understanding of our technology to confidently address real-time inquiries regarding the functionality of our products.
• Adaptability: Embrace the versatile and dynamic nature of startup environments, where wearing multiple hats is essential for success.

Key Requirements

• Experience: Minimum of 2 years in a UAS Flight Operations, Flight Testing, Technician, or similar role.
• Certification: Federal Aviation Administration Part 107 License
• Reliability and Communication: Exceptional responsiveness, reliability, and effective communication skills.
• Resourceful and Self-Sufficient: Ability to utilize resources to solve new or ongoing issues
• Mission Alignment: A strong dedication to Paladin's mission and a desire to contribute to the team.
• Adaptability: Ability to thrive in a fast-paced environment, adept at multitasking.
• Problem-Solving: Strong problem-solving abilities and a customer-centric approach.

Preferred Experience

• Familiarity with DJI Enterprise-level drones (e.g., Matrice 300, Matrice 350, Matrice 30T, Matrice 3TD).
• Experience working with DJI docking stations or similar autonomous drone systems.
• Proven experience as a UAS pilot with client-facing demonstration responsibilities.
• Strong organizational skills with attention to detail
• Familiarity with data analytics and reporting tools to aggregate and assess demo performance.
• Familiarity with Google Suite products
• Technical proficiency with UAS hardware and software systems.
• Strong communication to keep teams aligned and informed.
• Ability to maintain equipment, troubleshoot technical issues, and optimize fleet readiness.

Physical Requirements

• Ability to regularly lift and carry up to 25 pounds, and occasionally lift up to 50 pounds.
• Ability to navigate multiple flights of stairs as part of daily tasks.

Paladin is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based on their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

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