Job Description

Job Description

Job Description

We are in search of a dedicated and dynamic full-time Solar Operations Manager to join our Northern California solar team. This position is responsible for coordinating, scheduling, launching, and successfully completing our residential and commercial solar projects all over the Monterey Bay Area, on time and on budget. The ideal candidate will be an extremely motivated, high-energy individual with project administration experience, excellent customer communication skills, and 4+ years of related experience in the construction industry (solar experience preferred). This is a fantastic opportunity for a hardworking, accountable, flexible, multi-tasker with a keen interest in the solar energy industry.

Salary Range: $90,000 - $120,000 annually

Position Overview

As the Solar Production Manager , your focus will be upholding our company's core values, and utilizing your logistics, facilitation, and coordination skills. You should be a master problem-solver comfortable with emphasizing quality control, enforcing safety standards, managing budgets, scheduling, and dispatching as well as coordinating material and equipment orders under tight deadlines in a fast-paced environment. You will also develop comprehensive project reports, maintain meticulous paperwork/documentation, and accurate job and project-related literature/job folders.

This role oversees the Residential Solar Install team, Commercial Solar Team, Electrical teams, and Service team, including their respective superintendents. You will serve as the primary point of contact for customer relations and issues, ensuring crews complete jobs on time and address field issues that arise.

Key Responsibilities

The candidate for this position will be responsible for overseeing and working closely with our superintendents, field teams, Warehouse and Inventory Supervisor, and the Accounting staff. The Production Manager must constantly communicate with the Solar Production Assistant, Project Estimators, Solar Technicians, Electricians, Project Designers, Superintendents, and Project Managers.

Additional Key duties Include:

• Ensure that all your crews are up to date on their certifications for all products offered.
• Manage certifications and coordinate training for new product offerings.
• Ensure field teams attend the safety meetings once a month with the Safety Manager to ensure compliance with safety regulations and protocols. Review these practices with your Superintendents and confirm all team members have the necessary safety gear on their bodies and in their trucks.
• Work with field teams to provide all equipment necessary for the work trucks.
• Responsible for answering incoming emails and calls from customers and team members, directing them to the appropriate person or department. Primary point of contact for customer relations and issues.
• Manage employee relations issues, project related problems, and time & attendance with scheduling.
• Plan and execute effective monthly Production Meetings.
• Responsible for tracking residential, commercial, and ESS project progress to ensure goals are met, budgets are adhered to, project timelines are met, and accuracy is maintained.
• Conduct job reviews for new projects and identify any potential issues that can arise and were not foreseen at the bid to help continue coaching sales/estimating teams.
• Review produced plans before they move to permitting and material ordering. Provide necessary feedback to the team.
• Review installations post-installation to ensure they match the plans. Discuss any discrepancies with the team.
• Meet with general contractors, commercial project managers, and program representatives to ensure project alignment and smooth execution.
• Oversee material lists/workups for commercial, residential, and Tesla tile projects, ensuring availability of products before approving jobs into production.
• Review purchase orders against the budget to ensure accuracy and prevent overspending. Initiate Change Orders as necessary.
• Schedule and reschedule all installs (Electrical, Residential and Commercial Solar). Work with Superintendents and Foremen to estimate start and completion dates and update customers of changes.
• Collaborate with the roofing department to coordinate special roofing-related tasks such as FastJack installation, remove and reinstall (R&R) projects, and "above and beyond" (A&B) jobs that require additional coordination.
• Manage weekly Billing & Financial Tracking (Contract Review, Reporting, Service Billing, Change Orders).
• Meet with vendors to discuss product needs, future orders, and potential new product integrations.
• Assist with tracking inventory, ensuring modules and other products are available by working with Greentech/CED in collaboration with the Sales Manager.

Other Responsibilities:

• Assist team members with company provided phones. Coordinate with HR/IT for phone-related issues. Verify correct software on their computers, correct apps on their phone, laptop provided, etc.
• Conduct one-on-ones, annual reviews, and performance improvement plans.
• Meet with HR for recruitment, terminations, performance improvement plans (PIPs), and discipline.
• Offer support and coaching to train team members. Plan and execute annual team building events.
• Provide team updates, reminders on meetings/events, and other important announcements.
• Employee recognition and award achievement certificates at company events/meetings.
• Attend strategic meetings, planning sessions, and Total Quality Management (TQM) reviews meetings.
• Manage department KPI’s and update dashboards weekly.

Our Solar Projects Around the Monterey Bay Area Include:

• Residential and Commercial Rooftop and ground-mount solar PV
• Battery backup systems like Tesla Powerwall and Franklin Whole Home
• Energy storage systems (ESS) projects
• Solar carports
• Specialized solar PV projects like Tesla Solar Roofs and Tesla tile projects

Education & Experience Needed:

• Bachelor's degree (B.A.) from four-year college or university OR four or more years of related experience and/or training, or equivalent combination of education and experience
• Previous experience in construction and/or solar industry
• Valid CA driver's license and clean driving record

Skills & Abilities:

• Proactive leadership skills along with dispute resolution skills
• The ability to motivate others
• Exceptional multi-tasking skills
• Accountability, as well as the ability to hold others to account
• An open mind and willingness to learn
• A high level of listening and problem-solving skills
• Excellent communication and people skills
• Strong organization skills
• Excellent time management and organization
• Ability to forecast and plan
• Ability to problem solve and use critical thinking to identify and resolve issues

Technical Skills:

• Microsoft Office Suite
• Adobe Pro, AdobeSign, Docusign
• Scoop CRM
• Sage 100 Contractor
• Google Workspace products
• QuickBooks Time
• Other programs and applications as necessary
• Technical and computer skills with the ability to use spreadsheets and scheduling software programs

Core Attributes:

• A strong work ethic with a willingness to put in any extra time necessary and always go above and beyond
• Top-notch customer relations skills/techniques
• The ability to pass a background check as well as a drug test

Bonus Points for the Following:

• Bilingual in Spanish and English
• Knowledge of the solar PV industry with real-world experience
• The ability to read blueprints

Benefits:

Health insurance, vision, dental, paid vacation, referral program, 401k options, including matching, and flexible scheduling.

This is a full-time, exempt position reporting directly to the CEO. We are committed to fostering a diverse and inclusive workplace where our core values of Customer First, Integrity Always, Promises Kept, Unparalleled Craftsmanship, Thriving Team, and Community Minded guide everything we do.

Scudder Solar is one of the most recognized solar electrical and solar energy storage companies in Northern California. Scudder offers full-service residential and commercial solar design, engineering, and installation including all solar application types (rooftop, ground mount, carport, backup battery storage, EV charging, and more). We have a dedicated, dynamic team passionate about the solar industry, customer service, and making the world a better place, one solar installation at a time.

Company Description

Scudder Solar is one of the most recognized solar electrical and solar energy storage companies in Northern California. Scudder offers full-service residential and commercial solar design, engineering, and installation including all solar application types (rooftop, ground mount, carport, backup battery storage, EV charging, and more). We have a dedicated, dynamic team passionate about the solar industry, customer service, and making the world a better place, one solar installation at a time.

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