Knolls 2 (12036), United States of America, Glen Allen, VirginiaSite Reliability EngineerSite Reliability EngineerWe are looking for an experienced Site Reliability Engineer with operational and/or site reliability engineering background with a passion for providing superior system availability and customer experience. We are looking for candidates who can lead a 24/7 support organization, drive reliability and performance across a massive scale by mastering the full depth of the stack. As an SRE, you will have the opportunity to tackle complex problems of scale which are unique to tech companies while using your expertise in delivery and support of critical services.Job Responsibilities:Effectively manage troubleshooting and recovery of complex production incidents, ranging from low to critical impactsDrive incident resolution through a systematic problem solving approach, coupled with a strong sense of ownership and driveActively participate in teams'' Agile stories (project work) to streamline and enhance day to day operations of the team Create, manage and utilize appropriate technical procedural documentation (run books)Proactively monitor all of the applications and infrastructure behind Capital One''s external and internal customer facing services including their availability, latency, performance, and capacityInfluence resiliency and scalability in production environments in Amazon Web Services (AWS)Identify opportunities and develop proactive automated monitoring and alerting solutions by utilizing available tools (Splunk, DataDog, etc.)Assist with conducting Root Cause Analysis (RCA) on critical production outages, develop and implement mitigation strategiesUtilize production support expertise to influence and support new designs, architectures, standards and methods maintaining stability and availability for large-scale distributed systemsProactively identify and implement opportunities for automation of routine maintenance tasks, data gathering and resolution of common issuesContinuously seek to develop new skills and technical expertise, as well as proactively share knowledge with othersBasic Qualifications:High School Diploma, GED, or equivalent certificationAt least 2 years of experience in technology production supportPreferred Qualifications:AWS Associate level certification (Solutions Architect, SysOps Administrator, or Developer)2+ years of experience with Linux, UNIX, python, Ruby, Go, JavaScript, or NoSQL2+ years of experience with AWS, Azure or GCP2+ years experience with web API services2+ years of experience with Splunk, New Relic, or DataDog monitoring and alertsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City''s Fair Chance Act; Philadelphia''s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Click Here to Email Your Resum]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One''s recruiting process, please send an email to [Click Here to Email Your Resum]Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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