RN Patient Experience Manager Days AdventHealth Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better. Schedule: Full time Shift: Nights Location: 1395 S Pinellas Avenue, Tarpon Springs, Florida 34689 The community you’ll be caring for: AdventHealth North Pinellas Responsibilities Responsible for developing strategies to drive outcomes and accountability that will increase patient satisfaction. This position collaborates with leaders, physicians, staff, and vendors to ensure a mission‑driven and safe experience for patients, their families, guests, and team members. Provides support and consultation for developing department‑specific patient surveys. Identifies trends in complaints and refers quality of care and safety issues to appropriate leadership. Other duties as assigned. Trains staff on Patient Experience to ensure consistent and high‑quality service. Facilitates strategic and operational changes to improve patient experience. Collaborates with leadership to drive decision‑making, and establish long‑term goals. Translates key strategic priorities into comprehensive plans and operational processes. Qualifications Bachelor’s Degree required 5 years of work experience required Proficiency in Word, Excel, database management and trending reports required Registered Nurse (RN) required We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment. #J-18808-Ljbffr College of Charleston
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