Job Description
***The ideal candidate must have strong Retail Store Manager experience***
SITKA GEAR is actively seeking a Retail Store Manager to lead our store opening in the Summer of 2024. You will provide leadership and direction to the store team and successfully execute company strategies. You'll be responsible for determining and maintaining optimal staffing levels, recruiting, hiring, coaching, and motivating a team of brand advocates who in turn will provide a "wow" factor level of customer experience. The Retail Sales Manager will drive store profitability by controlling expenses, protecting company assets, and upholding store operational and visual merchandising standards. You must have a customer-first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.
_This is __*not a remote*_ _position. This is a contract position located in Minneapolis, Minnesota _
*Responsibilities:*
*Sales and Profitability*
* Maximize store sales and achieve store sales goals
* Measure and monitor progress and results against KPIs
* Manage operating and payroll expenses to maximize sales and profitability
*Brand Experience/Customer Service*
* Drive excellence in customer service in-store by modeling brand service standards
* Monitor customer feedback and address all customer concerns quickly
* Ensure the store team engages with each customer to create an authentic brand experience
* Execute store marketing events and grow relationships in the community to generate brand awareness and drive traffic
*Training & Coaching Team*
* Hold store leadership to a company standard of customer service and engagement, brand identity, product knowledge, and operations
* Execute training programs, including education on product and assortment to enhance selling and customer engagement
* Conduct store meetings as needed
* Provide timely training, coaching, and feedback to enable team success and growth
*Operations & Inventory*
* Ensure the team follows all company and store policies and procedures
* Create and manage store schedules to support the needs of the business within the allotted payroll plans
* Maintain appropriate inventory levels
* Execute inventory receiving and replenishment processes efficiently and accurately"
* Execute inventory counts as needed
*Visual Merchandising*
* Maintain store visual merchandising standards
* Plan and execute floor sets and merchandising direction
* Communicate with corporate partners regarding merchandise assortment, trends, and needs
*Talent Management*
* Attract, recruit, and hire high-caliber talent as well as maintain a succession plan
* Create and develop a high-performing team of customer focused Guides and Leads
* Address performance issues appropriately and facilitate any disciplinary action as needed in partnership with HR
* Ensure compliance with all HR policies and procedures
* Maintain an Open-Door Policy
*Safety, & Compliance*
* Ensure compliance with safety and security policies and procedures
* Partner with Security to identify trends and translate strategies into action to meet company shrink goals
* Address and report any customer or employee injuries immediately
*Professional Conduct*
* Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the brand
* Promote an environment that encourages participation, creativity, inclusivity, and learning by sharing best practices and building on the ideas of others
*Qualifications and Attributes:*
* High school diploma required; Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required
* Experience working with a brand's own retail operation
* Ability to work weekends/be flexible with store hours
* Experience working with hunting/fishing/outdoor gear is a major plus
* At least 5 years of management experience in a fast-paced, high-volume retail environment
* Experience in a specialty retail environment, outdoor apparel industry preferred
* Experience opening retail stores preferred
* Demonstrated success in achieving sales and profit results through leading store team
* Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
* Excellent decision-making skills and ability to balance shifting priorities in a fast-paced environment
* Excellent verbal and written skills and the ability to build, lead, and manage high-performing teams
* Detail-orientated and excellent organization skills
* Proficient in Microsoft Office applications, Power BI or like reporting tools, and retail POS
* Experience executing store community participation and events, with experience planning events preferred
* Available to work a flexible schedule including weekends, evenings, and holidays
*Physical Requirements:*
* Operate office equipment and technology (i.e., computers, phones, copiers, etc.)
* Standing required for the entire work shift
* Bend, lift, open, and move product up to 50 pounds as needed
_*With a team of passionate staffing experts, high-powered hiring tools, and a wide network of clients and positions, when businesses need talent and job seekers are searching for the perfect opportunity, they turn to Placers. With Placers, you'll never be “just another resume”. Placers values everyone. We like you the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. From day one, we’re invested in your success and work closely with you to understand your unique goals. We are committed to being a consultant to business and a coach to the workforce by not settling for “good enough” and ensuring you are receiving Nth degree service! If you’re a job seeker, apply today, and allow us to ignite the spark between businesses and next-level talent!*_
*Perks:*
* Company culture unlike any other. It’s an environment in which highly motivated people thrive and where you are able to bring your unique talents and diverse perspectives to problem-solve and collectively get work done.
* Placers offers PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
* Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus.
*Equal Employment Opportunity*
Placers will recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to the individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
*Diversity and Inclusion Promise*
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.
Job Types: Full-time, Contract
Pay: $36.00 - $41.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Application Question(s):
* Are you familiar with SITKA Gear?
Ability to Relocate:
* Minneapolis, MN: Relocate before starting work (Required)
Work Location: In person
Job Tags
Hourly pay, Weekly pay, Holiday work, Full time, Contract work, Summer work, Immediate start, Relocation, Outdoor, Flexible hours, Shift work, Afternoon shift,