Field Service Supervisor Job at Richard, Wayne & Roberts, Porter, TX

Mmc3S1JObzZXYzVzWS9sdnVmREl4WmNld2c9PQ==
  • Richard, Wayne & Roberts
  • Porter, TX

Job Description

Job Description

Are you an experienced HVAC/R professional with strong leadership skills? Our client is looking for a Service Supervisor to lead a team of skilled technicians and ensure exceptional service delivery for their customers.

What You’ll Do:

  • Supervise and schedule HVAC/R service technicians to meet customer needs.
  • Act as the technical lead for complex diagnostics and repairs on commercial HVAC and refrigeration systems.
  • Review and approve job tickets, timesheets, and service reports.
  • Work directly with customers to resolve issues and maintain satisfaction.
  • Ensure compliance with safety regulations, company policies, and industry standards (EPA, OSHA).
  • Train, mentor, and evaluate technicians to strengthen technical and customer service skills.
  • Assist with budgeting, forecasting, and inventory control of service tools and parts.
  • Partner with dispatch and sales teams to prioritize service calls and projects.
  • Track KPIs such as response time, first-time fix rate, and customer feedback.
  • Support recruitment and onboarding of new team members.

What We’re Looking For:

  • 5+ years of HVAC and Refrigeration service experience, with strong troubleshooting skills.
  • Prior leadership or supervisory experience preferred.
  • Strong knowledge of commercial refrigeration and HVAC systems.
  • EPA certification required; OSHA training a plus.
  • Excellent communication, organizational, and leadership skills.
  • Ability to coach, mentor, and motivate a high-performing team.

What's On Offer:

  • Competitive compensation package which includes a lucrative bonus for writing service tickets on new and existing customers.
  • Health, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training and career development opportunities
  • A supportive team environment where your expertise makes a difference

👉 Ready to take the next step in your HVAC/R career? Apply today and help us deliver service excellence to our customers!

This is a direct hire opportunity with benefits. This could be hybrid or remote.

No 3rd party (C2C), no sponsorship

Job Tags

Similar Jobs

Salvation Army

Photographer Job at Salvation Army

 ..., 2025 at 3:59 AMAbout this opportunity:The Salvation Army Events Management department has an opening for a part-time/casual Photographer to support department events.This position works alongside the event production crew and operates camera equipment and lighting... 

Wilson, Drinkard & Drinkard, LLC

Legal Assistant Job at Wilson, Drinkard & Drinkard, LLC

 ...Description Job Description Job Posting: Legal Assistant Job Description Wilson, Drinkard &...  ...full-time position offers a dynamic work environment where legal expertise is valued...  ..., this role offers a WFH (Work-from-Home) flexible option, allowing the successful... 

NuWatt, Inc.

Senior SEO Specialist Job at NuWatt, Inc.

 ...Job Description Senior SEO Specialist AI-Driven | E-Commerce and Marketplace Optimization Full-Time In Person Bell, CA About NuWatt Lighting NuWatt Lighting designs and manufactures high quality, LED solutions for residential, commercial, and industrial... 

Goodwill of Sacramento Valley & Northern NV

Class C Driver Job at Goodwill of Sacramento Valley & Northern NV

 ...Description Job Description Description: GENERAL SUMMARY: Reporting to the Regional Director, Northern Nevada, the Class C Driver is responsible for transporting, loading, and unloading merchandise, processing materials, mail, and special projects. The Class C... 

Confidential

Senior Salesforce Consultant Job at Confidential

 ...Senior Salesforce Consultant Ness USA has a telecommuting position to deliver Salesforce software implementations, customizations, configurations and user training. Send resume to ****@*****.*** and reference job SrSforceC. - - - - - - - - - - - - -...