Job Description

Dental Receptionist

Dental Implant and Perio Partners

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time, M,W 7:30am-5:00pm T,Th 7:30am-4:00pm Fri 7:30am-12:00pm 

The duties of the New Patient Coordinator are not limited to the following: Ultimately, the duties involve helping any office member in making the office run more efficiently.

• 1 st on the phone and handling all phone requests
• Scheduling new patients, patients of record, and entering their information in the computer
• Confirming appointments(post-op’s consults, & new patients)
• Verify insurance coverage and obtain insurance breakdown for all new patients and returning patients prior to their scheduled appointment
• Contacting referral source regarding x-rays needed and insurance information
• Filing charts throughout the day & before leaving at the end of every day
• Assembling charts for clinical staff
• Keeping the reception area, business office and bathrooms clean and stocked
• Making accurate notes of conversations with any patient in their chart.
• Scan all doctor & hygiene letters into patients document center and email to referral source
• Taking accurate notes of conversations with patients about their treatment & obtaining needed consent forms
• Act as back-up treatment coordinator when needed
• Great patients, “orange” patient in Dentrix, & put in Amtel
• Print schedule for next day & make accurate notes during huddle
• Make sure needed x-rays for upcoming new patients have been imported. If x-rays have been requested but we do not have them call their referring doctor to request again
• Take mail to mailbox daily and check mail, opening all mail
• Scanning in all treatment pre-treatment estimates and EOB’s
• Posting insurance payments
• Checking in patients and collecting treatment fee’s prior to being taken back. Collecting their ride information
• Checking out hygiene patients

Requirements

• High school diploma or equivalent
• 1+ years of Dental office experience

Preferred Skills

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Comprehensive Benefits Package for Full Time Employees: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $25 - $28 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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