Dental Receptionist Job at Ballantyne Pediatric Dentistry, Charlotte, NC

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  • Ballantyne Pediatric Dentistry
  • Charlotte, NC

Job Description

Job Description

Job Description

Front Desk / Office Coordinator – Pediatric Dental Practice (South Charlotte)
Full-Time | Ballantyne Pediatric Dentistry | In-Office

We are seeking a motivated and detail-oriented Front Desk / Office Coordinator to join our growing pediatric dental practice in the Ballantyne area of Charlotte, NC. This is a unique opportunity for someone with at least 1 year of dental office experience who is ready to take on more responsibility and help our team thrive.

At Ballantyne Pediatric Dentistry, our mission is to make a positive impact on children’s lives by providing exceptional care and educating families about the connection between oral health and overall health. We take pride in being a practice that patients and team members are proud to be part of—one known for quality, compassion, and community involvement.

Schedule:
  • Full Time, Monday - Thursday 8AM - 5PM
What You’ll Do
  • Lead daily operations: Oversee scheduling, patient flow, and office systems to keep the practice running smoothly.
  • Support team success: Train, coach, and encourage staff to deliver consistent and exceptional patient experiences.
  • Drive growth: Track reports, monitor performance, and identify opportunities to improve productivity and revenue.
  • Problem-solve: Address challenges with patients, staff, or processes and create solutions that foster long-term success.
  • Enhance patient experience: Ensure every family feels welcomed, cared for, and confident in our services.
What We’re Looking For
  • Dental office experience: Minimum of 1 year (front desk, admin, or management).
  • Strong organizational and problem-solving skills.
  • Comfortable with scheduling, treatment coordination, and patient communication.
  • Experience reviewing reports, meeting goals, and supporting a team.
  • Knowledge of Dentrix and Dental Intelligence a plus.
  • Positive, professional, and adaptable personality with a passion for pediatric care.
Our Core Values

Team Player | Courteous & Respectful | Trustworthy & Loyal | Health-Focused | Hardworking | Creative Problem-Solver

Benefits
  • 401(k) with match and retirement plan
  • Dental coverage and employee discounts
  • Cell phone reimbursement
  • Paid training and opportunities for advancement
  • Supportive, team-oriented work environment

If you are passionate about helping children, love creating memorable patient experiences, and are ready to grow your dental career, we’d love to hear from you!

Skills:
  • Pediatric
  • Billing
  • Insurance
  • Scheduling
  • Dentrix

Benefits:
  • Dental
  • 401k
  • Bonuses

Job Tags

Full time, Work at office,

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