Job Description

Job Description

Job Description

Our team thrives on innovation, collaboration, and pushing the boundaries of what's possible in sales and customer service. As an AT&T In-Store Sales Representative, you will be working with customers to assist them with product education, service inquiries, and order processing. The AT&T In-Store Sales Representative role is perfect for someone who enjoys working with others and is excited to learn more about sales and telecommunication services.

As an AT&T In-Store Sales Representative, you will be working directly with customers to introduce them to new services that have recently hit the market, connecting them with products to enhance their communication needs, and being a primary point of contact for all requests. If you enjoy helping customers discover the best solutions, then get ready to make a significant impact in our AT&T In-Store Sales Representative role! 

AT&T In-Store Sales Representative Responsibilities:

• Engage directly with customers in AT&T retail locations to increase product and service awareness and assist in closing sales
• Educate customers on the latest AT&T offerings, including mobile plans, new devices and services, and coverage
• Work with customers one-on-one to process any orders they have decided on and answer questions they may have along the way
• Conduct engaging product demonstrations that highlight features and benefits 
• Identify customer needs and recommend tailored AT&T solutions that we provide 
• Process sales transactions accurately and efficiently, including new activations, upgrades, and accessory purchases
• Maintain a strong understanding of AT&T promotions, pricing, and services offered 
• Keep the working area clean and organized at all times to create a welcoming environment 
• Provide exceptional customer service, resolving inquiries, and ensuring a positive customer experience

AT&T In-Store Sales Representatives Qualifications:

• A high school diploma or GED equivalent is required
• Proven experience in a customer-facing sales role, retail experience, sales, or in the telecommunications field is desirable
• Interpersonal and communication skills, with the ability to build relationships with customers and actively listen 
• A passion for technology and a desire to stay updated on industry trends are a plus 
• Problem-solving skills and adaptable to different situations 
• Flexibility to work evenings, weekends, and holidays as needed by retail schedules.

A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on an hourly wage and commissions earned with every sale. Average total compensation is reflected in the estimated earnings.

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